audio solutions is the hardware service provider for the company Waves . We handle warranty cases as well as paid repairs across Europe.
Please understand that as a pure service company we cannot answer any questions about the operation of the devices.
In the event of a warranty claim, please contact the support page of the manufacturer . Start a so-called support ticket there. If Waves comes to the conclusion that there is a hardware defect, the manufacturer will organize the rest.
All unsolicited hardware that is sent in is considered to be a paid repair and will be charged.
Out of warranty:
Please contact us in advance with a detailed description of the problem.